Is this a botched brow lamination?

I had my brows laminated and tinted last Thursday for the first time in years. They looked good when leaving the salon, aside from looking too thick which I blamed on the tint. Days laters the are unruly and sticking out. The also feel rough and I’ve noticed several brow hairs falling out.

Since this is only my second time getting them laminated I can’t tell if this is normal or if they were over-processed. I reached out to the salon where I got them done and haven’t heard back. Am I overreacting or do they look not as they supposed to?