Client wants me to share all my photos after I delivered what was stipulated.
Hey everyone,
I’m looking for some perspective from more experienced photographers on how to handle this situation.
I recently shot a small civil wedding (about 2 hours of coverage which the were basically them signing papers in their house and eating/being gathered). Before the event, I clearly communicated in writing that the final delivery would be around 40 edited photos.
During the shoot, I ended up taking around 500 photos total, which includes:
bursts of the same moment
test shots for exposure/framing
duplicates
shots where someone blinked, moved, etc.
As expected, after culling and editing, I delivered a curated gallery of 60+ edited images (so actually more than what I initially mentioned).
Now the client is questioning why they didn’t receive more photos, since they remember I mentioned I took around 500. They’re asking for access to all the photos, including the ones that weren’t selected.
From my perspective:
The final delivery is meant to be a curated selection of the best images
The remaining photos are either duplicates, test shots, or not up to standard
I don’t normally deliver unculled/unedited images as part of my workflow
I did offer to:
👉 review any specific moments or people they feel are missing
👉 and include additional images if there are any worth delivering
But I’m not comfortable sending the full unculled gallery. They look like garbage and it’s through editing that I make them look great (as they already said they were spectacular)
My questions:
How do you usually explain the difference between total shots vs final deliverables?
Do any of you ever provide access to all images? If so, under what conditions?
Would you stand firm here or handle it differently?
Appreciate any insight — just trying to handle this professionally and also learn for future job
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